Manage your EQ | Cornerstone Learning Hub

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Courageous Conversations

Courageous Conversations Overview

Overview of the course
Why have courageous conversations

Listening

Important listening principle
Empathetic vs. Empathic
Shifting your paradigm
Getting to the other side of the table
Exercise: Practice empathic listening using sample list
Master 5 skills

Effective Communication

Trying effective vs. efficiency
What did learn?

Conversation

Manage your EQ
Setting the stage
Mutual respect and mutual benefit
Growing trust

Student resources

Listening checklist

Teach online with

Manage your EQ

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