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Personal Development Training Series
Introduction to the Personal Development series
Personal Development Series - What to expect
Personal Development Course 101: Accountability
Understanding Accountability
Understand stages of accountability
Moving to the next level of accountability maturity
Personal Development Course 102: Personalities
Introduction to Personality Types
Understanding Different Personality Traits
Personality Assessment
Managing Different Personalities in the Workplace
Personal Development Course 103: Communication
Foundations of Effective Communication
Verbal vs. Nonverbal Communication
Personal Development Course 104: Active Listening
Importance of Active Listening
Active Listening Techniques
Components of Active Listening
Practicing Reflective Listening
Personal Development Course 105: Communication Styles
Identifying Communication Styles
Adapting to Different Communication Styles
Overcoming Communication Barriers
Personal Development Course 106: Grammar Skills
Grammar Basics
Common Grammar Mistakes to Avoid
Improving Writing Skills
Personal Development Course 107: Email Etiquette/Business Writing
Professional Email Etiquette
Writing Effective Business Correspondence
Polishing Your Writing Style
Personal Development Course 108: Organizational Skills
Time Management Principles
Prioritizing Tasks
Decluttering and Organizing Workspace
Personal Development Course 109: Time Management
Setting SMART Goals
Tracking Progress and Adjusting Course
Time Tracking and Analysis
Creating Efficient Schedules
Dealing with Procrastination
Personal Development Course 110: Goal Setting
Setting Long-Term and Short-Term Goals
Creating Action Plans
Monitoring and Celebrating Goal Achievements
Personal Development Course 201: Intro to Emotional Intelligence
Understanding Emotional Intelligence
Managing Emotions in Different Situations
Developing Empathy and Self-Awareness
Personal Development Course 202: Self-awareness
Importance of Self-awareness
Recognizing Strengths and Weaknesses
Self-Reflection Practices
Personal Development Course 203: Self-awareness and Communication Skills
Connecting Self-awareness to Effective Communication
Building Authentic Relationships
Practicing Empathetic Listening
Personal Development Course 204: Self-Management
Emotional Regulation Techniques
Stress Management Strategies
Maintaining Work-Life Balance
Personal Development Course 205: Conflict Resolution Awareness
Understanding Conflict Styles
Communication during conflict
Effective Conflict Resolution Strategies
Alternate thinking styles
Diffusing conflict
Understanding balance when addressing conflict
Knowledge check for conflict resolution awareness
Personal Development Course 301: Empathy
Empathetic Communication
Cultivating Compassion
Empathy in Leadership
Personal Development Course 302: Business Etiquette
Professional Etiquette Guidelines
Networking Etiquette
Handling Challenging Business Situations
Personal Development Course 303: Critical Thinking
Developing Critical Thinking Skills
Analyzing Information Effectively
Making Informed Decisions
Personal Development Course 304: Presentation Skills
Preparing Engaging Presentations
Effective Public Speaking Techniques
Handling Q&A Sessions
Personal Development Course 305: Crucial Conversations
Fostering Open Dialogue
Managing Difficult Conversations
Resolving Misunderstandings Diplomatically
Negotiation and Mediation Skills
Personal Development Course 401: Interpersonal Communications
Enhancing Interpersonal Relationships
Building Trust and Rapport
Conflict Transformation in Relationships
Personal Development Course 402: Building Bridges Instead of Fences
Collaboration Strategies
Team-building Activities
Promoting a Positive Work Environment
Personal Development Course 403: Personalities and Teams
Personality Dynamics in Team Settings
Leveraging Different Strengths
Resolving Team Conflicts Effectively
Personal Development Course 404: Team Participation
Contributing to Team Goals
Collaboration and Cooperation
Succeeding as a Team Player
Personal Development Course 405: Excellence in Service
Providing Exceptional Customer Service
Handling Challenging Customer Interactions
Improving Service Delivery and Responsiveness
Teach online with
Handling Q&A Sessions
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